In “Thank You Dr. So-And-So,” I mentioned the importance of paying respect/courtesy to our medical professionals….. After spending a large amount of time in and out of a hospital this last month interacting with doctors, I have to say that many, but not all, doctors need to return the favor.
I know they spend years studying and that many things are boring and old-hat to them, but to the patient the issues are serious and a tremendous concern. Disregarding questions and concerns with a shrug or an irritated look is not only rude and insensitive, it is irresponsible and disrespectful. Who knows what a doctor might learn if they gave the patient a chance to speak? If they didn’t treat the patient like they didn’t know anything?
Many patients like to know what the doctors outside the hospital room are saying to each other about the patient’s case when on their rounds. Why not give them that option? Why do patients have to ask over and over for test results, for answers, for basic post-op care instructions? This can be a problem with “bedside manner” or this can be administrative and commuicative error. Either way, it would make the world a nicer place with a little more patience and information.
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